March 18, 2020
Latest on the COVID-19 Outbreak
We are actively monitoring this rapidly evolving situation. We take the health and safety of our people, our customers and communities in which we operate very seriously. We have provided guidance to our people to help prevent the spread of any infection. We are doing so in line with preventative guidance from Public Health England.
Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.